Recent Water Damage Posts

Keeping Safe in Flood Areas

9/9/2020 (Permalink)

Midwest flooding Midwest flooding can come in fast and strong. Use extra precaution with flood watches and warnings in your area.

Parts of our country it seems have been affected by severe storms and floods this year.  The Phelps county and surrounding areas has had their share for sure.  Water from rivers and creeks that have jumped their banks is clearly not a healthy environment.  Once flood water escapes it normal channels it can pick up any combination of pollutants from the ground it runs over along with structures it runs through.

These water can contain harmful bacteria, dangerous chemicals, and insecticides to name a few.  Flood water is categorized as a category 3 and is the same category as sewage water.

Keep in mind that exposure to flood waters should be kept to a minimum.  Individuals who are extremely young, elderly, or who have a compromised immune system are especially at risk.  While some contact with flood water is inevitable, it should be done with care and kept to a emergency need only.

If flooding occurs in your area here are some helpful tips provided from the CDC, at;  https://www.cdc.gov/nceh/features/flood-safety/index.html

  • Avoid driving through flooded areas and standing water.
  • Do not drink flood water, or use it to wash dishes, brush teeth, or wash/prepare food.  Drink clean, safe water.
  • If you evacuated, return to your home only after local authorities have said it is safe to do so.
  • Listen to water advisory from local authorities to find out if your water is safe for drinking and bathing.
  • Throw away any food and bottled water that came into contact with floodwater.

If flooding has invaded your home or business, please call the clean up team at your SERVPRO of Rolla - (573)368-5555 - today!

Emergency Water Damage Tips

6/30/2020 (Permalink)

When you have a water damage at your home or business, call the professionals at SERVPRO of Rolla.

Water damage can happen at any given moment, do it's good to always be prepared.  Nobody wants to think about having a water damage to deal with when coming home from work, vacation or any daily activity.  The emergency water damage tips provided below can help salvage your belongings.  The first 24 hours following a water loss are the most important in preventing secondary or permanent damage.  Act fast!  That is exactly what the heroes here at SERVPRO of Rolla do when there is a water damage at your residential or commercial property.

In the event of water damage, follow these tips:

  • Shut off the water to the source, or call a professional to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Do not enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water.  Always avoid electrical shock hazards.
  • Remove as much excess water as possible by mopping and blotting.\
  • Place aluminium foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Do not use your household vacuum cleaner to remove water, this could cause electrical shock or damage to the device.
  • Do not turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water.

We hope that you found these tips helpful!

SERVPRO of Rolla is a 24 hour a day 7 day a week emergency service professional always looking out for the best interest of our customers.

Please call SERVPRO of Rolla for all of your water damage needs. (573)368-5555

SERVPRO Will Be There!

6/16/2020 (Permalink)

Your SERVPRO of Rolla team prides themselves on the timely manner on which we respond to a loss.

Our dedication is 1-4-8!

  • Within one hour from first notice of loss, SERVPRO of Rolla will contact you to arrange for service.
  • Within four hours of contact with the customer, SERVPRO of Rolla will arrive onsite to asses your needs and explain all of the procedures that will need to take place to prevent further damage to your home.
  • Within eight hour of on-site arrival, SERVPRO of Rolla will have made contact with the appropriate parties to communicate all work that has been completed.

No water damage is to big or to small for our technicians to handle day or night.  Any type of water loss can happen unexpectedly and without warning.  SERVPRO of Rolla is a 24 hour a day 7 day a week emergency service company that will be there in your time of need with professional technicians that care about their customers and their homes.

Call SERVPRO of Rolla for all of your Emergency Service needs!

(573)368-5555

Do You Know the Categories of Water?

5/18/2020 (Permalink)

Let our technicians help you out in your time of need.

Most people think of water is either clean or dirty, but never think of the type of clean or dirty the water actually is.  The categories of water refer to the range of contamination in the water, considering both its origin and its quality after it contacts materials present on the job site.  Time and temperature can also affect the contaminants,also affecting its category.

Descriptions of Water Categories;

  • Category 1- Category 1 water originates from a sanitary water source and does not pose substantial risk from dermal, ingestion, or inhalation exposure.  Examples of category 1 water can include but are not limited to; broken water supply lines, tub or sink overflows with no contaminants, appliance malfunctions, involving water-supply lines, melting ice or snow, falling rainwater, broken toilet tanks, or toilet bowls that do not contain contaminates or additives.
  • Category 2- Category 2 water contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans.  This water can contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter.  Examples of category 2 water can include, but are not limited to; discharge from dishwashers or washing machines, overflows from washing machines, overflows from toilet bowls on the room side of the trap with some urine but no feces, seepage due to hydrostatic pressure, broken aquariums, and punctured water beds.
  • Category 3- Category 3 water is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents and can cause significant adverse reactions to humans if contacted or consumed.  Examples of category 3 water can include, but are not limited to; sewage, wast line backflows that originate from beyond the trap regardless of visible content or color, water resulting from flooding from seawater, rising water from rivers or streams, and other contaminated water entering or affecting the indoor environment, such as wind driven ran from hurricanes, tropical storms, or other weather related events if they carry trace levels of contaminants (e.g., pesticides or toxic organic substances).

Knowing that water has different categories may help you stay safe when a water loss happens in you home or place of business.

Please call SERVPRO of Rolla for all of your emergency service needs.  We are here to help 24 hours a day, 7 days a week.

(573)364-5555

Faster is Better When Dealing With Water Damage

10/17/2019 (Permalink)

SERVPRO of Rolla is always ready to help

Flooding and water emergencies don't wait for regular business hours and we are there to help!  SERVPRO of Rolla provides emergency cleaning and restoration services 24 hours a day 7 days a week, including all holidays.

Leaks from piping, roof and other water sources can cause water damages that can go unnoticed for weeks, even months.  Attempting to clean up water from a leak can lead to further damage and contamination, if no handled properly.  SERVPRO of Rolla is trained and are equipped with a full line of cleanup and restoration services to handle water damage caused by leaks and excessive moisture.  SERVPRO of Rolla can and will help you protect your business and property from further damage and get you back to normal business functions.

SERVPRO of Rolla has trained and experienced technicians that will arrive quickly and start the water extraction process almost immediately.  Immediate response helps to minimize the damage and restoration cost.

Need Emergency Service?

Call Us 24/7 at (573)368-5555

Look for the Green

10/7/2019 (Permalink)

The Mighty Green

If you see us honk and wave!  You can be sure that we are on our way to someone in need.  Our Mighty Green Machines are put to work for you!

Our SERVPRO Hero's are ready and waiting for your call. We use these box trucks to transport air movers, dehumidifiers, truck mount extractors, and cleaning supplies to your home or business in your time of need.  Our green machines help us take care of water, fire, sewer backups, mold, duct cleaning, and carpet cleaning.  These bad boys help us get the job done right.  Whatever the emergency, or non-emergency, we are there for you! Always remember that there is no job to small or to large for SERVPRO of Rolla to handle.  Keep an eye out for these eye-catching vehicles and know that SERVPRO of Rolla Ready for whatever happens.  Call us today for an estimate, water damage, or any service you may need. You can count on us to arrive in our Mighty Green Machine with Hero Ready technicians on board! (573)368-5555

We are Here to Help!

9/16/2019 (Permalink)

Located in Rolla, Mo. SERVPRO is never to far away.

When water damage puts the thing that matter most on the line, you need the very best help on the line as well.  Thats's why knowing the easiest ways to contact the SERVPRO team near you so important.  Just visit SERVPROrolla.com on your computer, tablet or mobil device or simply call 573-368-5555 to get the team that is faster to any size disaster.  SERVPRO is a leader in giving homeowners, property managers, and even entire communities after the devastating effects of water.  So whether you have a small home or business or a large home or business, call on the team that is ready for any size disaster, SERVPRO of Rolla.  Located in Rolla, Mo., our team is ready to help Phelps and all surrounding counties in their time of need 24 hours a day and 7 days a week.

Stay Safe in Flood Areas

9/11/2019 (Permalink)

Parts of our country it seems have been affected by severe storms and floods this year.  The Phelps County and surrounding areas has had their share for sure.  This water from rivers and creeks that have jumped their banks is not a healthy environment.  Once the water escapes its normal channels it can pick up any combination of pollutants from the ground it runs over and the structures it runs through.

These waters can contain harmful bacteria, dangerous chemicals, and insecticides to name a few. This is dangerous water to wading through.  Flood water is categorized as a three and is the same category as sewage water.

Keep in mind that exposure to flood waters should be kept to a minimum.  Individuals who are extremely young, old, or who have a compromised immune system are especially at risk.  While some contact with flood water is inevitable, it should be done with care and kept to a emergency need only.

Helpful Water Damage Tips

7/1/2019 (Permalink)

Nobody wants to think about having a water damage to deal with when coming home from work, vacation or any daily activity.  Here are a few tips to follow if you arrive at home and find unexpected water in your home:

  1. Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  2. Shut off the water to the source, or call a professional to stop the water source.
  3. Remove as much excess water as possible by mopping and blotting.
  4. Protect wood furniture by placing aluminum foil or wood blocks under legs.
  5. Do not enter affected ares if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water.
  6. Do not use your household vacuum cleaner to remove water.

SERVPRO of Rolla is a 24 hour a day 7 day a week emergency service professional always looking out for the best interest of our customers.

Please call SERVPRO of Rolla for all of your water damage needs.  (573)-368-5555

Who will be there when you have a water damage?

6/17/2019 (Permalink)

SERVPRO of Rolla prides themselves on the timely manner on which we respond to a loss.  

1-4-8

  • Within one hour from first notice of loss SERVPRO of Rolla will contact you to arrange for service.
  • Within four hours of contact with the customer, SERVPRO of Rolla will arrive onsite to asses your needs and explain all of the procedures that will need to take place to prevent further damage to your home.
  • Within eight hours of on-site arrival, SERVPRO of Rolla will have made contact with the appropriate parties to communicate all work that has been completed.

No water damage is to big or to small for our technicians to handle day or night.  Any type of water loss can happen unexpectedly and without warning. SERVPRO of Rolla is a 24 hour 7 day a week emergency service company that will be there in your time of need with professional technicians that care about their customers and their homes.

Call SERVPRO of Rolla for all of your Emergency Service needs!

573-368-5555

Did You Know Water Differs By Category?

5/15/2019 (Permalink)

The categories of water refer to the range of contamination in water, considering both its origin and its quality after it contacts materials present on the job site. Time and temperature can also affect the contaminants, also affecting its category.

Descriptions of Water Categories:

  • Category 1- Category 1 water originates from a sanitary water source and does not pose substantial risk from dermal, ingestion, or inhalation exposure. Examples of Category 1 water sources can include, but are not limited to: broken water supply lines; tub or sink overflows with no contaminants; appliance malfunctions involving water-supply lines; melting ice or snow; falling rainwater; broken toilet tanks; or toilet bowls that do not contain contaminates or additives.
  • Category 2- Category 2 water contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans.  This water can contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter.  Examples of Category 2 water can include, but are not limited to:  discharge from dishwashers or washing machines; overflows from washing machines; overflows from toilet bowls on the room side of the trap with some urine but no feces; seepage duet o hydrostatic pressure; broken aquariums; and punctured water beds.
  • Category 3- Category 3 water is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents and can cause significant adverse reactions to humans if contacted or consumed.  Examples of Category 3 water can include, but are not limited to: sewage; wasteline backflows that originate from beyond the trap regardless of visible content or color; all other forms of contaminated water resulting from flooding from seawater; rising water from rivers or streams; and other contaminated water entering or affecting the indoor environment, such as wind-driven rain from hurricanes, tropical storms, or other weather-related events if they carry trace levels of contaminants (e.g., pesticides or toxic organic substances).

Please call SERVPRO of Rolla for all of your emergency service needs.

When you have a Water Damage, who do you call?

10/17/2018 (Permalink)

Leaks from piping, roofs and other water sources can cause water damages that can go unnoticed for weeks, even months. Attempting to clean up water from a leak can lead to further damage and contamination if not handled properly.  SERVPRO of Rolla is trained and are equipped with a full line of cleanup and restoration services to handle water damage caused by leaks and excessive moisture. SERVPRO of Rolla is available 24 hours a day, 365 days a year and is always ready to help. SERVPRO of Rolla can and will help you protect your business and property from further damage and get you back to normal business functions. SERVPRO of Rolla has a Service Response Guidelines we follow.

 * Within one hour from notice of loss, SERVPRO of Rolla will contact you to arrange for service.

 * Within four hours of loss notification, SERVPRO of Rolla will be on-site to start mitigation services.

 * Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

 So, before you risk doing further damage by attempting to clean up the water yourself, call SERVPRO of Rolla to help. We are here 24/7!

 "Like it never even happened."

SERVPRO Green Machine

10/9/2018 (Permalink)

The Mighty Green Machine

Keep a look out for our Mighty Green Machines.

We use these box trucks to transport air moviers, dehumidifiers, truck mounts, and cleaning supplies to your home or office. Our green machines help us take care of fire and water damage, sewer backups, mold, duct cleaning, and carpet cleaning. These bad boys help us get the job done. Whatever the emergency, we are there! No job to big or to small for SERVPRO of Rolla. Keep an eye out for these eye-catching vehicles and know that SERVPRO® of Rolla is Ready for whatever happens® to make it "Like it never even happened." Call us today for a  estimate, or any service you may need and you might get to see one of our green vehicles in action!

Great Information to Know!

9/20/2018 (Permalink)

Did you know that washing machines are one of the most common source of water damage in the home or business?  Follow these steps to avoid washing machine leaks and overflows:

  • Check sewer lines after a storm, before running a machine.
  • Never overload a machine with to many items
  • Replace the washing machine intake hose every 5 years.

Additional Tips:

Water travels quickly and sometimes it is naked to the eye knowing if something is affected.  It is always good to get a professional business out at your home, or business to check.  SERVPRO of Rolla has the proper professional equipment to make sure you did not miss any water and that no items are still wet.  *Make sure you shut off the source of water, turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.  All these tips can help you before help arrives.

SERVPRO of Rolla is here to help 24/7 no job is to big or small!

Standing Water

9/19/2018 (Permalink)

Standing Water in Basement of Home

Standing water in any part of your home is always a cause for panic.  When water intrudes into your home causing panic and devastation, you need the very best professionals out there. That's why when you call SERVPRO of Rolla our team of professionals will be on your door step ready to help.  Weather you have a small water loss or a large water loss there is no job our technicians will back down from. 

SERVPRO of Rolla is a 24 hour emergency service professional always looking out for the best interest of our customers, and getting their home back to pre loss condition in a timely manner twenty four hours a day seven days a week.

Just call SERVPRO of Rolla 573-368-5555 and there will be a live member of our staff ready and willing to assist you in your time of need.

Emergency Water Damage Tips

7/2/2018 (Permalink)

* Shut off the water source if possible or contact a qualified party to stop the water source.

*Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.

*Remove as much excess water as possible by mopping and blotting.

* Place aluminum foil or wood blocks between furniture legs and wet carpeting.

*Move any paintings, art objects, computers, documents, and other sensitive valuable to a dry place.

* Don't enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.

* Don't use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.

* Don't turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

If you would like more information SERVPRO of Rolla is here to help, 24/7.

Category of Water

6/18/2018 (Permalink)

Did you know there are different categories of water?

Category 1 - Category 1 water originates from a sanitary water source and does not pose substantial risk from dermal, ingestion, or inhalation exposure. Examples of Category 1 water sources can include, but are not limited to: broken water supply line; tub or sink overflows with no contaminants; appliance malfunctions involving water-supply lines; melting ice or snow; falling rainwater; broken toilet tanks., and toilet bowls that do not contain contaminants or additives.

Category 2- Category 2 water contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans. Category 2 water can contain potentially usage levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological). Examples of category 2 water can include, but are not limited to: discharge from dishwashers or washing machine; overflows from washing machines; overflows from toilet bowls on the room side of the trap with some urine but no feces; seepage due to hydrostatic pressure; broken aquarium and punctured water beds.

Category 3- Category 3 water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents and can cause significant adverse reactions to humans if contacted or consumed. Examples of Category 3 water can include, but are not limited to: sewage; waste line backflows that originate from beyond any trap regardless of visible content or color; all forms of flooding from seawater; rising water from rivers or streams; and other contaminated water entering or affecting the indoor environment, such as wind-driven rain from hurricanes, tropical storms, or other weather-related events. Category 3 water can carry trace level of regulated or hazardous materials.

The Science of Drying

2/1/2018 (Permalink)

Did you know there is actually a science behind the process of drying? The knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. SERVPRO of Rolla technicians are all certified in water, so what that being said they know the science behind the process of drying. If your property or business suffers a water damage, SERVPRO of Rolla will...

Here is some helpful tips and some facts about drying...

*Inspect the building/structure to detect every component that is wet, to help prevent secondary damage from happening.

* Measure how much moisture is in wet materials and monitor whether the materials are drying properly.

* Speed up Mother Nature by using professional drying equipment.

You ask what does, "speed up Mother Nature" mean? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material-but only if the air is, indeed, drier. The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. For this reason, SERVPRO has been trained to use top-of-the-line equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more.

Why SERVPRO?

10/23/2017 (Permalink)

Having a water damage is not just removing standing water from the home or business. There are several things to look for and several things that needs to be checked. Example: A customer had a water pipe that froze in the crawl space above, flooding the floor and into the air vents. He had another company come in and clean up. When the furnace would kick on, he would start coughing. He thought when the other company took out the water and dried the air vents, that they would be clean. He was wrong. He called SERVPRO in to clean out the air ducts. SERVPRO showed the customer the dirt that was removed from his air vents, which consisted of carpet, weave, dried mud, grit, insulation paper, and lots of dust! You can always count on SERVPRO of Rolla to start and finish a job the right way and make sure your home or business is done correctly. SERVPRO of Rolla is here 24/7 and always here to help!

Who to call when you have a water damage?

10/17/2017 (Permalink)

Leaks from piping, roofs and other water sources can cause water damages that can go unnoticed for weeks, even months. Attempting to clean up water from a leak can lead to further damage and contamination if not handled properly.  SERVPRO of Rolla is trained and are equipped with a full line of cleanup and restoration services to handle water damage caused by leaks and excessive moisture. SERVPRO of Rolla is available 24 hours a day, 365 days a year and is always ready to help. SERVPRO of Rolla can and will help you protect your business and property from further damage and get you back to normal business functions. SERVPRO of Rolla has a Service Response Guidelines we follow.

 * Within one hour from notice of loss, SERVPRO of Rolla will contact you to arrange for service.

 * Within four hours of loss notification, SERVPRO of Rolla will be on-site to start mitigation services.

 * Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

 So, before you risk doing further damage by attempting to clean up the water yourself, call SERVPRO of Rolla to help. We are here 24/7!

 "Like it never even happened."

Undiscovered Leaks

9/18/2017 (Permalink)

"Undiscovered leaks don't just damage they can damage your bottom line."

SERVPRO of Rolla has Thermal Imaging equipment that can detect even the smallest amount of moisture in a home. After locating the water damage, SERVPRO of Rolla is trained in water extraction and drying to help get you back in business. SERVPRO of Rolla can help you protect your business or home from further damage due to water. Undiscovered leaks and moisture build-up can cause damage to the floors, walls and ceiling of your business or home, leading to soft dry wall, stained ceiling tiles and other more serious problems. Although the damage may go unnoticed for an extended period of time, timely and proper clean is vital to the restoration of your property and equipment. Even the smallest water damage can do the most damage, don't take the chance of missing something call SERVPRO of Rolla to come and help we are here 24/7! We are always here to help!

Water Damage Response Tips for Property Owners

9/18/2017 (Permalink)

Did you know even small water damage have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. The two primary components of a proper water restoration are : 1) fast action; and 2) thorough drying.

Here are some Tips:

* Identify the source of water and take immediate steps to stop further intrusion.

*Remove as much excess water as possible by mopping and blotting.

*Wipe excess water from wood furniture after removal of lamps and other table top items.

*Remove and prop wet upholstery and cushion for even drying

*Place aluminum foil or wood blocks between furniture legs and carpet

*Remove Oriental rugs or other colored rugs from wet wall-to-wall carpet.

*Do not leave books, magazines or other colored items on wet carpets or floors.

* Avoid the use of all electrically-powered devices while standing on wet carpets or floors.

 Call SERVPRO of Rolla at anytime to make sure everything is done right with no further damage.

 "Like it never even happened"  

Water Heater Maintenance Tips

9/18/2017 (Permalink)

Did you know one out of every ten water incidents in a home is caused by a water heater or washing machine. Here are some Water Heater Maintenance Tips

* Before doing any maintenance on your water hater, shut off the power at the service panel.

* Once every three months, drain one gallon of water from the tank. If you have hard water, do this every month to reduce sediment collecting in the bottom of the tank.

* Once every two years, have your water heater inspected by a service technician.

* One every five years, have a service technician replace the anode rod.

SERVPRO of Rolla is always here to help, 24/7. You can visit our website or call at anytime 573-368-5555.

"Like it never even happened"

Flooding

7/17/2017 (Permalink)

After demo of gutting of a flood house.

At the end of April 2017, Missouri had a lot of rain fall in little period of time causing, river, lakes, streets to flood, forcing families out of their homes, businesses to close down. Flooding is such a disaster and can really turn your life upside down. As the water started to go down and people were seeing the aftermath of the flood of their homes and business they had to make a quick decision and they needed a quick response.

We had a family contact us about their home that sits on the Gasconade river they have never experienced something like this. There house was under water for a couple of days, when they called the customer was in a panic we assured them we would get them back to pre loss conditions. They realized that their entire house would need to be completely gutted and thought they would never get back in there. After about 3 weeks of completely gutting, drying out and removing water from the crawlspace they were ready for build back and to get there house back to living. Our team was very quick to help and get them back to pre loss conditions. SERVPRO of Rolla is always here to help 24/7. No job is to big.    

                   "Like it never even happened."