Recent Water Damage Posts

Does Your Home Have Dry Rot?

9/9/2021 (Permalink)

Image of Dry Rot We provide emergency cleaning and restoration services 24 hours a day, 7 days a week.

Would you know if your home had dry rot?

It can happen to any type of wood in any climate. It can ruin the structure of your home. Dry rot is found in attics, basements, and under sinks. Generally, in places with moisture.

What causes dry rot?

Despite the word “dry” in its name the fungus that causes dry rot grows when the moisture in the wood exceeds 20% or when the wood is exposed to sitting water and extreme humidity. Dry rot can leave wood weak and brittle.

The primary clues to look for in dry rot:

  • Yellow tinge to the surface
  • Deep cracks in the wood
  • Wood will crumble

Since moisture is necessary for the fungus to grow, you can typically find dry rot when:

  • After a flood or natural disaster
  • After a plumbing accident or water damage
  • In humid climates
  • When wood is not properly dried

How can I protect my home from dry rot?

  • Inspect your roof annually to check for leaks or holes that can let water in and cause dry rot.
  • Make sure your gutters are installed properly and are directing water away from your home.
  • Check your plumbing to make sure you don’t have any noticed leaks.
  • Make sure your ventilation in bathrooms, kitchen and attics is working properly and can remove excess moisture from your home.

Why Choose SERVPRO of Rolla?

Properly restoring your home after a water damage event requires specialized equipment and products. This advanced equipment helps us to remove the water, even hidden moisture, quickly and efficiently. We then dry the structure with powerful dehumidifiers. We provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Need Emergency Service? Call Us 24/7 – (573) 368-5555

Restoration Depends on Water Type

6/30/2021 (Permalink)

pooled water in a residence Water loss can happen unexpectedly.

Specific steps must be taken to reduce property destruction, depending on the type of water damage. According to the Institute of Inspection Cleaning and Restoration Certification (IICRC), which sets the standards for the cleaning industry and water damage restoration training, there are three levels or types of water involved in damages. They include:

Category 1: Clean water

This water damage is from sanitary sources, such as an overflowing sink or tub, burst water pipes, failed supply lines to appliances, or drinking fountains.

Category 2: Grey water 

This water is from sources that could make you uncomfortable or ill if ingested. Washing machine, dishwasher, or toilet overflows fall into this category.

Category 3: Black water

This is the worst classification of water and could cause severe illness if ingested. Sewer backups, flooded rivers, feces-tainted toilet overflows, or stagnant liquid that has bacterial growth are all examples of black water.

Let the Professionals Save Your Home and Belongings

Seeping water damage is progressive, pervasive and can mean valuable objects or keepsakes may become permanently damaged. The professionals you find at SERVPRO of Rolla are trained on how to handle the various types of water damage. Once they arrive on the scene at a home or business, they quickly assess the situation and start the restoration process in these three areas:

  • Extraction and Cleaning: Standing water is removed, salvageable materials are cleaned and thoroughly disinfected.
  • Moisture detection: Not all water damage is visible to the naked eye. Water trapped in structural cavities may require professional detection equipment to mitigate odors, prevent mold growth and minimize structural damage.
  • Structural drying: Mold begins growing on soggy surfaces within 24 to 48 hours. Rapid drying, all the way down to the building’s substructure, is necessary to restore pre-flood conditions.

After your home floods, you may think your home and its contents are beyond hope, but many of your furnishings and belongings can be restored. With professional restoration help, your flooded home can be cleaned up, dried out, rebuilt, and reoccupied sooner than you think.

No water damage is too big or too small for our technicians to handle day or night.  Any type of water loss can happen unexpectedly and without warning.  SERVPRO of Rolla is a 24 hour a day 7 day a week emergency service company that will be there in your time of need with professional technicians that care about their customers and their homes.

Call SERVPRO of Rolla for all of your Emergency Service needs!

(573)368-5555

The Right Tools for a Water Loss.

6/16/2021 (Permalink)

Servpro employees ready for for any loss SERVPRO Ready for any Disaster

The world of water damage restoration is one of intricacy and precision. For restoration strategies to be a success, they need to be backed up by the right equipment and skills. This can mean something as sturdy as a pair of safety boots or an industry specific tool like a moisture meter.

The assortment of tools put together for every job reflects the uniqueness of water damage restoration. As every task is different, so too is the toolkit. While not all water damage requires technicians to rely on heavy duty equipment, there are some occasions when demolition tools are needed to remove compromised materials as fast and as safely as possible.

Protective Clothing

Whether the level of risk posed by contaminants is high or negligible, technicians are required to wear protective clothing. This gear includes rubber gloves, rubber boots, safety goggles, and a breathing device to filter potentially harmful gases and particulates. Hazmat suits are required under extreme clean up conditions such as crime scenes, severe sewage back-ups, asbestos, and lead remediations. In areas where moisture has been present, mold, mildew, and bacteria must be taken into account.

Moisture Reading Devices

The moisture meter (or moisture detector) is one of the most important tools for a water damage restoration specialist. This device is utilized to measure the moisture percentage of materials so that technicians know which areas are the most badly affected and need attention most urgently. It is not possible to make these kinds of assessments by sight alone, so a moisture reader is an essential part of the restoration toolkit. Hygrometers detect the relative humidity (RH) in an open environment to ascertain the level of humidity in the ambient air.

Clean Up Tools

If it is clear that the affected part of the property is partially or entirely lost to water damage, a range of demolition tools may be used to remove the most badly destroyed materials. A sledgehammer and an axe, though not hi-tech tools, can be useful to knock down internal components, and a pressure washer brought in to channel out the water.

Drying and Displacement Tools

Once most of the standing water has been extracted from the property employing industrial grade water pumps (truck-mounted and portable), wet vacuums and sump pumps, more precise drying techniques can begin. There are some various tools which can be used to help with this. Industrial sized high-velocity fans, air movers, dehumidifiers (refrigerant and desiccant for large jobs), and heaters are often employed after standing water has been dealt with, and only small amounts of liquids and moisture remain.

SERVPRO technicians can put the finishing touches on the water damage in a property by using special fogging machines that disperse antifungal and antimicrobial products to sanitize and remove lingering odors. The well-equipped vehicles of SERVPRO also carry air scrubbers, ozone machines, and yes, even mops, squeegees, and buckets. Call on us to restore your property to its pre-water damaged condition "Like it never even happened."

We Use Advanced Drying Equipment and Techniques

Our advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home. SERVPRO of Rolla will finish the job with professional deodorization and sanitizing agents for your comfort and safety. Call us 24/7 for an immediate emergency response. (573) 368-5555

How Long Will My Water Job Take?

10/30/2020 (Permalink)

Standing water in kitchen You can trust SERVPRO of Rolla for all of your water damage needs!

After arriving onsite to a water damage, many times while getting started the first question a customer will ask is, "how long will this take?"  We here at SERVPRO of Rolla know that your time is valuable, we want to get the job done as fast as possible and make you say it looks "Like it never even happened."

The typical timeline for a water job is 3-5 days.  The first day of contact with us is all about stabilization.  At this point there will not have been enough time to be in touch with insurance agents and adjusters to figure out what we are allowed to proceed with.  To stabilize the situation, we set equipment and extract standing water if possible.  

If adjuster contact is made on day 1 or possibly on day 2 we will be clear as to what we are allowed to tear out and fix.  We begin that work and continue drying the affected area.  Days 2-5 are dedicated to drying and monitoring your job.

After the job has been completed, the last step is for us to pick up our equipment, have final paperwork signed and send billing.  That is how simple a job handled by SERVPRO of Rolla can be.

Our technicians are here to help, call today for all your water damage needs.

(573)368-5555

What to do When You Have Standing Water

10/16/2020 (Permalink)

Standing water in basement From extraction to drying call the hero's at SERPVRO!

Standing water in any part of your home is always a cause for panic.  When water intrudes into your home causing panic and devastation, you need the very best professionals out there.  Our team of highly trained technicians will be on your door step ready to help.  Weather you have a small water loss or a large water loss there is no job our technicians will back down from.

Having a water damage is not just removing standing water from the home or business.  There are several things to look for and several areas that need to be checked for moisture intrusion.  Walls and contents could be affected along with seepage into adjoining rooms that could of wicked up into drywall.  SERVPRO and their team of professionals will know where to look and have the tools available to help you out in your time of need.

Call SERVPRO of Rolla for all of your water damage needs, 24 hours a day, 7 days a week.

(573)368-5555

SERVPRO, We Are Here to Help!

9/28/2020 (Permalink)

Are you overwhelmed with the water damage in your home that you have had?  SERVPRO of Rolla is here to help.  When water damage puts the thing that matters most on the line, you need the very best help on the line as well.  That's why knowing the easiest ways to contact the SERVPRO team near you is so important. All you have to do is visit our website, SERVPROROLLA.COM on your computer, tablet or mobile device or simply call 573-368-5555 to get the team this is faster to any size disaster.  SERVPRO is a leader in giving homeowners, property managers, and even entire communities, after the devastating effects of water a piece of mind.  So whether you have a small home or business or a large home or business, call on the team that is ready for any size disaster, SERVPRO of Rolla.  Located in Rolla, Mo., our team is ready to help Phelps county and surrounding counties in their time of need.  24 hours a day and 7 days a week for all of your emergency water damage needs.

Keeping Safe in Flood Areas

9/9/2020 (Permalink)

Midwest flooding Midwest flooding can come in fast and strong. Use extra precaution with flood watches and warnings in your area.

Parts of our country it seems have been affected by severe storms and floods this year.  The Phelps county and surrounding areas has had their share for sure.  Water from rivers and creeks that have jumped their banks is clearly not a healthy environment.  Once flood water escapes it normal channels it can pick up any combination of pollutants from the ground it runs over along with structures it runs through.

These water can contain harmful bacteria, dangerous chemicals, and insecticides to name a few.  Flood water is categorized as a category 3 and is the same category as sewage water.

Keep in mind that exposure to flood waters should be kept to a minimum.  Individuals who are extremely young, elderly, or who have a compromised immune system are especially at risk.  While some contact with flood water is inevitable, it should be done with care and kept to a emergency need only.

If flooding occurs in your area here are some helpful tips provided from the CDC, at;  https://www.cdc.gov/nceh/features/flood-safety/index.html

  • Avoid driving through flooded areas and standing water.
  • Do not drink flood water, or use it to wash dishes, brush teeth, or wash/prepare food.  Drink clean, safe water.
  • If you evacuated, return to your home only after local authorities have said it is safe to do so.
  • Listen to water advisory from local authorities to find out if your water is safe for drinking and bathing.
  • Throw away any food and bottled water that came into contact with floodwater.

If flooding has invaded your home or business, please call the clean up team at your SERVPRO of Rolla - (573)368-5555 - today!

Emergency Water Damage Tips

6/30/2020 (Permalink)

When you have a water damage at your home or business, call the professionals at SERVPRO of Rolla.

Water damage can happen at any given moment, do it's good to always be prepared.  Nobody wants to think about having a water damage to deal with when coming home from work, vacation or any daily activity.  The emergency water damage tips provided below can help salvage your belongings.  The first 24 hours following a water loss are the most important in preventing secondary or permanent damage.  Act fast!  That is exactly what the heroes here at SERVPRO of Rolla do when there is a water damage at your residential or commercial property.

In the event of water damage, follow these tips:

  • Shut off the water to the source, or call a professional to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Do not enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water.  Always avoid electrical shock hazards.
  • Remove as much excess water as possible by mopping and blotting.\
  • Place aluminium foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Do not use your household vacuum cleaner to remove water, this could cause electrical shock or damage to the device.
  • Do not turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water.

We hope that you found these tips helpful!

SERVPRO of Rolla is a 24 hour a day 7 day a week emergency service professional always looking out for the best interest of our customers.

Please call SERVPRO of Rolla for all of your water damage needs. (573)368-5555

SERVPRO Will Be There!

6/16/2020 (Permalink)

Your SERVPRO of Rolla team prides themselves on the timely manner on which we respond to a loss.

Our dedication is 1-4-8!

  • Within one hour from first notice of loss, SERVPRO of Rolla will contact you to arrange for service.
  • Within four hours of contact with the customer, SERVPRO of Rolla will arrive onsite to asses your needs and explain all of the procedures that will need to take place to prevent further damage to your home.
  • Within eight hour of on-site arrival, SERVPRO of Rolla will have made contact with the appropriate parties to communicate all work that has been completed.

No water damage is to big or to small for our technicians to handle day or night.  Any type of water loss can happen unexpectedly and without warning.  SERVPRO of Rolla is a 24 hour a day 7 day a week emergency service company that will be there in your time of need with professional technicians that care about their customers and their homes.

Call SERVPRO of Rolla for all of your Emergency Service needs!

(573)368-5555

Do You Know the Categories of Water?

5/18/2020 (Permalink)

Let our technicians help you out in your time of need.

Most people think of water is either clean or dirty, but never think of the type of clean or dirty the water actually is.  The categories of water refer to the range of contamination in the water, considering both its origin and its quality after it contacts materials present on the job site.  Time and temperature can also affect the contaminants,also affecting its category.

Descriptions of Water Categories;

  • Category 1- Category 1 water originates from a sanitary water source and does not pose substantial risk from dermal, ingestion, or inhalation exposure.  Examples of category 1 water can include but are not limited to; broken water supply lines, tub or sink overflows with no contaminants, appliance malfunctions, involving water-supply lines, melting ice or snow, falling rainwater, broken toilet tanks, or toilet bowls that do not contain contaminates or additives.
  • Category 2- Category 2 water contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans.  This water can contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter.  Examples of category 2 water can include, but are not limited to; discharge from dishwashers or washing machines, overflows from washing machines, overflows from toilet bowls on the room side of the trap with some urine but no feces, seepage due to hydrostatic pressure, broken aquariums, and punctured water beds.
  • Category 3- Category 3 water is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents and can cause significant adverse reactions to humans if contacted or consumed.  Examples of category 3 water can include, but are not limited to; sewage, wast line backflows that originate from beyond the trap regardless of visible content or color, water resulting from flooding from seawater, rising water from rivers or streams, and other contaminated water entering or affecting the indoor environment, such as wind driven ran from hurricanes, tropical storms, or other weather related events if they carry trace levels of contaminants (e.g., pesticides or toxic organic substances).

Knowing that water has different categories may help you stay safe when a water loss happens in you home or place of business.

Please call SERVPRO of Rolla for all of your emergency service needs.  We are here to help 24 hours a day, 7 days a week.

(573)364-5555

Faster is Better When Dealing With Water Damage

10/17/2019 (Permalink)

SERVPRO of Rolla is always ready to help

Flooding and water emergencies don't wait for regular business hours and we are there to help!  SERVPRO of Rolla provides emergency cleaning and restoration services 24 hours a day 7 days a week, including all holidays.

Leaks from piping, roof and other water sources can cause water damages that can go unnoticed for weeks, even months.  Attempting to clean up water from a leak can lead to further damage and contamination, if no handled properly.  SERVPRO of Rolla is trained and are equipped with a full line of cleanup and restoration services to handle water damage caused by leaks and excessive moisture.  SERVPRO of Rolla can and will help you protect your business and property from further damage and get you back to normal business functions.

SERVPRO of Rolla has trained and experienced technicians that will arrive quickly and start the water extraction process almost immediately.  Immediate response helps to minimize the damage and restoration cost.

Need Emergency Service?

Call Us 24/7 at (573)368-5555

Look for the Green

10/7/2019 (Permalink)

The Mighty Green

If you see us honk and wave!  You can be sure that we are on our way to someone in need.  Our Mighty Green Machines are put to work for you!

Our SERVPRO Hero's are ready and waiting for your call. We use these box trucks to transport air movers, dehumidifiers, truck mount extractors, and cleaning supplies to your home or business in your time of need.  Our green machines help us take care of water, fire, sewer backups, mold, duct cleaning, and carpet cleaning.  These bad boys help us get the job done right.  Whatever the emergency, or non-emergency, we are there for you! Always remember that there is no job to small or to large for SERVPRO of Rolla to handle.  Keep an eye out for these eye-catching vehicles and know that SERVPRO of Rolla Ready for whatever happens.  Call us today for an estimate, water damage, or any service you may need. You can count on us to arrive in our Mighty Green Machine with Hero Ready technicians on board! (573)368-5555

We are Here to Help!

9/16/2019 (Permalink)

Located in Rolla, Mo. SERVPRO is never to far away.

When water damage puts the thing that matter most on the line, you need the very best help on the line as well.  Thats's why knowing the easiest ways to contact the SERVPRO team near you so important.  Just visit SERVPROrolla.com on your computer, tablet or mobil device or simply call 573-368-5555 to get the team that is faster to any size disaster.  SERVPRO is a leader in giving homeowners, property managers, and even entire communities after the devastating effects of water.  So whether you have a small home or business or a large home or business, call on the team that is ready for any size disaster, SERVPRO of Rolla.  Located in Rolla, Mo., our team is ready to help Phelps and all surrounding counties in their time of need 24 hours a day and 7 days a week.

Stay Safe in Flood Areas

9/11/2019 (Permalink)

Parts of our country it seems have been affected by severe storms and floods this year.  The Phelps County and surrounding areas has had their share for sure.  This water from rivers and creeks that have jumped their banks is not a healthy environment.  Once the water escapes its normal channels it can pick up any combination of pollutants from the ground it runs over and the structures it runs through.

These waters can contain harmful bacteria, dangerous chemicals, and insecticides to name a few. This is dangerous water to wading through.  Flood water is categorized as a three and is the same category as sewage water.

Keep in mind that exposure to flood waters should be kept to a minimum.  Individuals who are extremely young, old, or who have a compromised immune system are especially at risk.  While some contact with flood water is inevitable, it should be done with care and kept to a emergency need only.

Helpful Water Damage Tips

7/1/2019 (Permalink)

Nobody wants to think about having a water damage to deal with when coming home from work, vacation or any daily activity.  Here are a few tips to follow if you arrive at home and find unexpected water in your home:

  1. Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  2. Shut off the water to the source, or call a professional to stop the water source.
  3. Remove as much excess water as possible by mopping and blotting.
  4. Protect wood furniture by placing aluminum foil or wood blocks under legs.
  5. Do not enter affected ares if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water.
  6. Do not use your household vacuum cleaner to remove water.

SERVPRO of Rolla is a 24 hour a day 7 day a week emergency service professional always looking out for the best interest of our customers.

Please call SERVPRO of Rolla for all of your water damage needs.  (573)-368-5555

Who will be there when you have a water damage?

6/17/2019 (Permalink)

SERVPRO of Rolla prides themselves on the timely manner on which we respond to a loss.  

1-4-8

  • Within one hour from first notice of loss SERVPRO of Rolla will contact you to arrange for service.
  • Within four hours of contact with the customer, SERVPRO of Rolla will arrive onsite to asses your needs and explain all of the procedures that will need to take place to prevent further damage to your home.
  • Within eight hours of on-site arrival, SERVPRO of Rolla will have made contact with the appropriate parties to communicate all work that has been completed.

No water damage is to big or to small for our technicians to handle day or night.  Any type of water loss can happen unexpectedly and without warning. SERVPRO of Rolla is a 24 hour 7 day a week emergency service company that will be there in your time of need with professional technicians that care about their customers and their homes.

Call SERVPRO of Rolla for all of your Emergency Service needs!

573-368-5555

Did You Know Water Differs By Category?

5/15/2019 (Permalink)

The categories of water refer to the range of contamination in water, considering both its origin and its quality after it contacts materials present on the job site. Time and temperature can also affect the contaminants, also affecting its category.

Descriptions of Water Categories:

  • Category 1- Category 1 water originates from a sanitary water source and does not pose substantial risk from dermal, ingestion, or inhalation exposure. Examples of Category 1 water sources can include, but are not limited to: broken water supply lines; tub or sink overflows with no contaminants; appliance malfunctions involving water-supply lines; melting ice or snow; falling rainwater; broken toilet tanks; or toilet bowls that do not contain contaminates or additives.
  • Category 2- Category 2 water contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans.  This water can contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter.  Examples of Category 2 water can include, but are not limited to:  discharge from dishwashers or washing machines; overflows from washing machines; overflows from toilet bowls on the room side of the trap with some urine but no feces; seepage duet o hydrostatic pressure; broken aquariums; and punctured water beds.
  • Category 3- Category 3 water is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents and can cause significant adverse reactions to humans if contacted or consumed.  Examples of Category 3 water can include, but are not limited to: sewage; wasteline backflows that originate from beyond the trap regardless of visible content or color; all other forms of contaminated water resulting from flooding from seawater; rising water from rivers or streams; and other contaminated water entering or affecting the indoor environment, such as wind-driven rain from hurricanes, tropical storms, or other weather-related events if they carry trace levels of contaminants (e.g., pesticides or toxic organic substances).

Please call SERVPRO of Rolla for all of your emergency service needs.

When you have a Water Damage, who do you call?

10/17/2018 (Permalink)

Leaks from piping, roofs and other water sources can cause water damages that can go unnoticed for weeks, even months. Attempting to clean up water from a leak can lead to further damage and contamination if not handled properly.  SERVPRO of Rolla is trained and are equipped with a full line of cleanup and restoration services to handle water damage caused by leaks and excessive moisture. SERVPRO of Rolla is available 24 hours a day, 365 days a year and is always ready to help. SERVPRO of Rolla can and will help you protect your business and property from further damage and get you back to normal business functions. SERVPRO of Rolla has a Service Response Guidelines we follow.

 * Within one hour from notice of loss, SERVPRO of Rolla will contact you to arrange for service.

 * Within four hours of loss notification, SERVPRO of Rolla will be on-site to start mitigation services.

 * Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

 So, before you risk doing further damage by attempting to clean up the water yourself, call SERVPRO of Rolla to help. We are here 24/7!

 "Like it never even happened."

SERVPRO Green Machine

10/9/2018 (Permalink)

The Mighty Green Machine

Keep a look out for our Mighty Green Machines.

We use these box trucks to transport air moviers, dehumidifiers, truck mounts, and cleaning supplies to your home or office. Our green machines help us take care of fire and water damage, sewer backups, mold, duct cleaning, and carpet cleaning. These bad boys help us get the job done. Whatever the emergency, we are there! No job to big or to small for SERVPRO of Rolla. Keep an eye out for these eye-catching vehicles and know that SERVPRO® of Rolla is Ready for whatever happens® to make it "Like it never even happened." Call us today for a  estimate, or any service you may need and you might get to see one of our green vehicles in action!

Great Information to Know!

9/20/2018 (Permalink)

Did you know that washing machines are one of the most common source of water damage in the home or business?  Follow these steps to avoid washing machine leaks and overflows:

  • Check sewer lines after a storm, before running a machine.
  • Never overload a machine with to many items
  • Replace the washing machine intake hose every 5 years.

Additional Tips:

Water travels quickly and sometimes it is naked to the eye knowing if something is affected.  It is always good to get a professional business out at your home, or business to check.  SERVPRO of Rolla has the proper professional equipment to make sure you did not miss any water and that no items are still wet.  *Make sure you shut off the source of water, turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.  All these tips can help you before help arrives.

SERVPRO of Rolla is here to help 24/7 no job is to big or small!

Standing Water

9/19/2018 (Permalink)

Standing Water in Basement of Home

Standing water in any part of your home is always a cause for panic.  When water intrudes into your home causing panic and devastation, you need the very best professionals out there. That's why when you call SERVPRO of Rolla our team of professionals will be on your door step ready to help.  Weather you have a small water loss or a large water loss there is no job our technicians will back down from. 

SERVPRO of Rolla is a 24 hour emergency service professional always looking out for the best interest of our customers, and getting their home back to pre loss condition in a timely manner twenty four hours a day seven days a week.

Just call SERVPRO of Rolla 573-368-5555 and there will be a live member of our staff ready and willing to assist you in your time of need.

Emergency Water Damage Tips

7/2/2018 (Permalink)

* Shut off the water source if possible or contact a qualified party to stop the water source.

*Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.

*Remove as much excess water as possible by mopping and blotting.

* Place aluminum foil or wood blocks between furniture legs and wet carpeting.

*Move any paintings, art objects, computers, documents, and other sensitive valuable to a dry place.

* Don't enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.

* Don't use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.

* Don't turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

If you would like more information SERVPRO of Rolla is here to help, 24/7.

Category of Water

6/18/2018 (Permalink)

Did you know there are different categories of water?

Category 1 - Category 1 water originates from a sanitary water source and does not pose substantial risk from dermal, ingestion, or inhalation exposure. Examples of Category 1 water sources can include, but are not limited to: broken water supply line; tub or sink overflows with no contaminants; appliance malfunctions involving water-supply lines; melting ice or snow; falling rainwater; broken toilet tanks., and toilet bowls that do not contain contaminants or additives.

Category 2- Category 2 water contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans. Category 2 water can contain potentially usage levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological). Examples of category 2 water can include, but are not limited to: discharge from dishwashers or washing machine; overflows from washing machines; overflows from toilet bowls on the room side of the trap with some urine but no feces; seepage due to hydrostatic pressure; broken aquarium and punctured water beds.

Category 3- Category 3 water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents and can cause significant adverse reactions to humans if contacted or consumed. Examples of Category 3 water can include, but are not limited to: sewage; waste line backflows that originate from beyond any trap regardless of visible content or color; all forms of flooding from seawater; rising water from rivers or streams; and other contaminated water entering or affecting the indoor environment, such as wind-driven rain from hurricanes, tropical storms, or other weather-related events. Category 3 water can carry trace level of regulated or hazardous materials.

The Science of Drying

2/1/2018 (Permalink)

Did you know there is actually a science behind the process of drying? The knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. SERVPRO of Rolla technicians are all certified in water, so what that being said they know the science behind the process of drying. If your property or business suffers a water damage, SERVPRO of Rolla will...

Here is some helpful tips and some facts about drying...

*Inspect the building/structure to detect every component that is wet, to help prevent secondary damage from happening.

* Measure how much moisture is in wet materials and monitor whether the materials are drying properly.

* Speed up Mother Nature by using professional drying equipment.

You ask what does, "speed up Mother Nature" mean? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material-but only if the air is, indeed, drier. The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. For this reason, SERVPRO has been trained to use top-of-the-line equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more.

Why SERVPRO?

10/23/2017 (Permalink)

Having a water damage is not just removing standing water from the home or business. There are several things to look for and several things that needs to be checked. Example: A customer had a water pipe that froze in the crawl space above, flooding the floor and into the air vents. He had another company come in and clean up. When the furnace would kick on, he would start coughing. He thought when the other company took out the water and dried the air vents, that they would be clean. He was wrong. He called SERVPRO in to clean out the air ducts. SERVPRO showed the customer the dirt that was removed from his air vents, which consisted of carpet, weave, dried mud, grit, insulation paper, and lots of dust! You can always count on SERVPRO of Rolla to start and finish a job the right way and make sure your home or business is done correctly. SERVPRO of Rolla is here 24/7 and always here to help!

Who to call when you have a water damage?

10/17/2017 (Permalink)

Leaks from piping, roofs and other water sources can cause water damages that can go unnoticed for weeks, even months. Attempting to clean up water from a leak can lead to further damage and contamination if not handled properly.  SERVPRO of Rolla is trained and are equipped with a full line of cleanup and restoration services to handle water damage caused by leaks and excessive moisture. SERVPRO of Rolla is available 24 hours a day, 365 days a year and is always ready to help. SERVPRO of Rolla can and will help you protect your business and property from further damage and get you back to normal business functions. SERVPRO of Rolla has a Service Response Guidelines we follow.

 * Within one hour from notice of loss, SERVPRO of Rolla will contact you to arrange for service.

 * Within four hours of loss notification, SERVPRO of Rolla will be on-site to start mitigation services.

 * Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

 So, before you risk doing further damage by attempting to clean up the water yourself, call SERVPRO of Rolla to help. We are here 24/7!

 "Like it never even happened."

Undiscovered Leaks

9/18/2017 (Permalink)

"Undiscovered leaks don't just damage they can damage your bottom line."

SERVPRO of Rolla has Thermal Imaging equipment that can detect even the smallest amount of moisture in a home. After locating the water damage, SERVPRO of Rolla is trained in water extraction and drying to help get you back in business. SERVPRO of Rolla can help you protect your business or home from further damage due to water. Undiscovered leaks and moisture build-up can cause damage to the floors, walls and ceiling of your business or home, leading to soft dry wall, stained ceiling tiles and other more serious problems. Although the damage may go unnoticed for an extended period of time, timely and proper clean is vital to the restoration of your property and equipment. Even the smallest water damage can do the most damage, don't take the chance of missing something call SERVPRO of Rolla to come and help we are here 24/7! We are always here to help!

Water Damage Response Tips for Property Owners

9/18/2017 (Permalink)

Did you know even small water damage have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. The two primary components of a proper water restoration are : 1) fast action; and 2) thorough drying.

Here are some Tips:

* Identify the source of water and take immediate steps to stop further intrusion.

*Remove as much excess water as possible by mopping and blotting.

*Wipe excess water from wood furniture after removal of lamps and other table top items.

*Remove and prop wet upholstery and cushion for even drying

*Place aluminum foil or wood blocks between furniture legs and carpet

*Remove Oriental rugs or other colored rugs from wet wall-to-wall carpet.

*Do not leave books, magazines or other colored items on wet carpets or floors.

* Avoid the use of all electrically-powered devices while standing on wet carpets or floors.

 Call SERVPRO of Rolla at anytime to make sure everything is done right with no further damage.

 "Like it never even happened"  

Water Heater Maintenance Tips

9/18/2017 (Permalink)

Did you know one out of every ten water incidents in a home is caused by a water heater or washing machine. Here are some Water Heater Maintenance Tips

* Before doing any maintenance on your water hater, shut off the power at the service panel.

* Once every three months, drain one gallon of water from the tank. If you have hard water, do this every month to reduce sediment collecting in the bottom of the tank.

* Once every two years, have your water heater inspected by a service technician.

* One every five years, have a service technician replace the anode rod.

SERVPRO of Rolla is always here to help, 24/7. You can visit our website or call at anytime 573-368-5555.

"Like it never even happened"

Flooding

7/17/2017 (Permalink)

After demo of gutting of a flood house.

At the end of April 2017, Missouri had a lot of rain fall in little period of time causing, river, lakes, streets to flood, forcing families out of their homes, businesses to close down. Flooding is such a disaster and can really turn your life upside down. As the water started to go down and people were seeing the aftermath of the flood of their homes and business they had to make a quick decision and they needed a quick response.

We had a family contact us about their home that sits on the Gasconade river they have never experienced something like this. There house was under water for a couple of days, when they called the customer was in a panic we assured them we would get them back to pre loss conditions. They realized that their entire house would need to be completely gutted and thought they would never get back in there. After about 3 weeks of completely gutting, drying out and removing water from the crawlspace they were ready for build back and to get there house back to living. Our team was very quick to help and get them back to pre loss conditions. SERVPRO of Rolla is always here to help 24/7. No job is to big.    

                   "Like it never even happened."