Recent Posts

Did You Know Water Differs By Category?

5/15/2019 (Permalink)

The categories of water refer to the range of contamination in water, considering both its origin and its quality after it contacts materials present on the job site. Time and temperature can also affect the contaminants, also affecting its category.

Descriptions of Water Categories:

  • Category 1- Category 1 water originates from a sanitary water source and does not pose substantial risk from dermal, ingestion, or inhalation exposure. Examples of Category 1 water sources can include, but are not limited to: broken water supply lines; tub or sink overflows with no contaminants; appliance malfunctions involving water-supply lines; melting ice or snow; falling rainwater; broken toilet tanks; or toilet bowls that do not contain contaminates or additives.
  • Category 2- Category 2 water contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans.  This water can contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter.  Examples of Category 2 water can include, but are not limited to:  discharge from dishwashers or washing machines; overflows from washing machines; overflows from toilet bowls on the room side of the trap with some urine but no feces; seepage duet o hydrostatic pressure; broken aquariums; and punctured water beds.
  • Category 3- Category 3 water is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents and can cause significant adverse reactions to humans if contacted or consumed.  Examples of Category 3 water can include, but are not limited to: sewage; wasteline backflows that originate from beyond the trap regardless of visible content or color; all other forms of contaminated water resulting from flooding from seawater; rising water from rivers or streams; and other contaminated water entering or affecting the indoor environment, such as wind-driven rain from hurricanes, tropical storms, or other weather-related events if they carry trace levels of contaminants (e.g., pesticides or toxic organic substances).

Please call SERVPRO of Rolla for all of your emergency service needs.

Be Prepared for Extreme Heat

5/15/2019 (Permalink)

Summer is approaching,  and in Missouri, heat can can come on very quick and fierce.  It is never to early to consider safety precautions for extreme heat.

Extreme heat can cause cramps, swelling, and fainting. Heat waves kill more Americans than other natural disasters such as floods, lightning, tornadoes, and hurricanes. Young children and adults over the age of 65 are most likely to experience heat exhaustion or other heat-related illness.  A few of the  best thing to protect yourself during extreme heat is to stay out of the sun; use a fan or sit in air conditioning; take a cold shower or bath and avoid physical activity and being outside.  Make sure that you always drink lots of water for this is you body's air conditioning!

Stay Cool and be Prepared this year! 

Tips of Mold Prevention

4/18/2019 (Permalink)

Fungi and mold naturally occur in our environment.  In fact, over 100,000 species of fungi have been identified.

Even though some forms of mold can add value to our lives, other forms can be harmful.  Excessive amounts of mold, different types of mold, and/or exposure to molds may present health concerns for some people.

A few tips to prevent mold from happening in your home;

  • Keep the structure and furnishings dry.
  • Perform routine maintenance, cleaning and repairs.
  • When things get wet, make sure that they are dried quickly. (within 24-48 hours).

The key to mold prevention is moisture control.  Water entry into structures or crawl spaces should be controlled.  If water enters a structure through a leaking roof or because of a flood or busted pipe it should be removed immediately and all affected areas should be dried out.

Make sure to look in all hidden areas of the structure.  Special attention should be given to areas that do not stand out and that might have a water intrusion. Be sure to inspect all walls, ceilings, crawl spaces and attics for moisture.

Keep in mind, have the humidity levels low (40-50) in the structure and all wet areas should be completely dried within 24-48 hours to prevent mold from growing.

Mold Safety Tips for Suspected Mold Growth

4/16/2019 (Permalink)

Mold Remediation Mold Safety Tips for Suspected Mold Growth Pre-Mitigation Photo of Mold in Closet

If you see visible mold, do not disturb it.  You can inadvertently spread the mold infestation throughout your home.  When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and all fans.
  • Contact SERVPRO of Rolla for mold remediation services.

What Not to Do:

  • Don't touch or disturb the mold.
  • Don't blow air across any surfaces with visible or suspected mold growth.
  • Don't attempt to dry the area yourself.
  • Don't spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Rolla specializes in mold cleanup and restoration, in fact, it is a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call us Today-573-368-5555

We Offer Continuing Education Classes

4/7/2019 (Permalink)

General We Offer Continuing Education Classes CE Class instructed by our very own Missouri State Director

Are you in the insurance industry and need continuing education credits?  SERVPRO of Rolla offers both credited and non-credited courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff.  These programs are designed to improve knowledge of emergency mitigation. Courses include;

  • Water Damage Restoration Understanding Mold in the Restoration Industry
  • Restorative Drying for loss control
  • Fire Damage Restoration
  • Mitigation Awareness Response Seminar (non-credit course)
  • Ethics

SERVPRO of Rolla offers Continuing Education Classes twice a year at no cost to the attendee with free lunch, and informational pamphlets.  Our Sales and Marketing representative will send out notices to the agents office and have additional information online before each course is offered.  Anyone is welcomed to attend the classes that is hosted by SERVPRO of Rolla and taught by our very own Missouri State Director, Richard. Depending upon which class is provided they can range from 2-4 hours each with breaks and question and answer time. Please look out for our announcements as we prepare for our next upcoming CE Course where you will be sure to be provided with extensive knowledge of mitigation.

Lightning Facts

3/4/2019 (Permalink)

What do you know about lightning?  Lightning can occur inside clouds, between clouds and from clouds to the ground.  Around one quarter of lightning is from cloud to ground.  When lightning strikes the ground it seeks out the shortest route to something with a positive charge, this could be a tree, a tall building or even a person.  Lightning is a violent, scary and sometime quite beautiful.  Here are some fun facts about lightning:

  • The energy contained from a single lightning strike can power a 100 watt light bulb for 90 days.
  • The irrational fear of lightning is know as Keraunophobia.
  • The odds of being struck by lightning in your lifetime is 1 in 3,000.
  • A single bolt of lightning is around 50,000 or 5 times hotter than the surface of the sun.
  • An average instance of lightning last about a quarter of a second and consist of 3-4 strikes.
  • "Lightning never strikes twice" is just a myth, lightning can strike the same location many times.

Although lightning can strike anytime, the chance for lightning increases in the spring and summer months.  Please be safe when you see lightning in the sky.  It can strike you at anytime.

Who Has Been Trained on Bloodborne Pathogens?

3/1/2019 (Permalink)

Training is a big part of our everyday routine at SERVPRO of Rolla.  Our technicians, along with Owners and office staff are trained every year on Bloodborne Pathogens.  Here is are a few little tips of information for you.

Bloodborne Pathogens are bacteria, viruses or diseases that are transmitted by contact with human blood and other potentially infectious materials (such as semen, vaginal secretions, amniotic fluid, etc.) from infected person to another person.

Hepatitis B, Hepatitis C, and Human Immune-deficiency Virus (HIV) are three of the most widely known bloodborne pathogens. 

Urine, feces, vomits, and saliva are not know to transmit bloodborne pathogens unless they contain visible blood.

Unless you have attended a bloodborne Pathogens Training class, DO NOT touch or attempt to clean-up:

  • Human Blood
  • Used Condoms
  • Any bodily fluid mixed with visible blood
  • Needles and syringes

You can not tell by looking at someone if he/she is infected; therefore all employees should be trained on how to safely clean up a spill of potentially infectious materials using "Universal Precautions", which treat all bodily fluids as if they were infectious.  Using of this method ensures that no one is exposed during clean-up.

Please never try to clean up or take care of any Bloodborne Pathogens unless you are properly trained.  SERVPRO of Rolla is properly trained and has the right Personal Protective Equipment (PPE) to do the job.

Please call SERVPRO of Rolla for all of your emergency and non-emergency needs, we are here to help, (573)368-5555

Historic House Fire

2/7/2019 (Permalink)

Fire Damage Historic House Fire Cause of loss photo after fire had been extinguished.

A historic home in St. James, Missouri caught fire in October of 2018.  A wood burning stove is believed to be the source of the loss.  In this picture is the source of damage, cause of loss photo that was taken when our technicians were on site.  SERVPRO of Rolla  was called in to perform Board Up services for the customer due to windows and doors being exposed.  After board up was complete, SERVPRO of Rolla was again called in to perform content pack out, inventory, cleaning of all contents in the home.  Customers are provided a inventory list with pictures of all salvageable and non-salvageable items.

SERVPRO of Rolla is available 24/7 for all of your emergency service needs.  Please give us a call at 573-368-5555 and we can make it "Like it never even happened."

Carbon Monoxide: A Friendly Reminder

2/7/2019 (Permalink)

A little friendly reminder of the hazards of carbon monoxide.  Carbon monoxide is a gas that you can  not see, taste, or smell.  According to ready.gov. an average of 430 Americans die each year from unintentional carbon monoxide(CO) poisoning.  

CO poisoning is entirely preventable.  Protect yourself and your family by learning the symptoms of CO poisoning and how to prevent it.

How to Recognize CO Poisoning

The most common symptoms of carbon monoxide poisoning are headache, dizziness, weakness, nausea, vomiting, chest pain and confusion.  People who are sleeping or who have been drinking alcohol can die from CO poisoning before ever having symptoms.

CO Poisoning Prevention Tips

  • Have a Carbon Monoxide detector placed in your home and change the batteries every 6 months.
  • Have you heating system, water heater and any other gas, oil or coal burning appliances serviced by a qualified technician yearly.
  • Keep all vents and flues free of debris.
  • Never run a motor vehicle, generator, or any gasoline-powered engines less than 20 feet from an open window, door or vent where exhaust can vent into an enclosed area.
  • Never run a generator or any gas powered  engines in a basement.
  • If you suspect CO poisoning call 911 or a health care professional right away.

Prevention is Key.

How Sewer Damage Affects Any Business

2/5/2019 (Permalink)

Commercial How Sewer Damage Affects Any Business Sewer Damage in a church office in Waynesville, Mo.

Do you ever wonder how a sewer damage can affect your business?  If you are a business owner that is a question that should be thought of.  At some point in time your business could possibly experience a sewer back up at your commercial property. In order to not lose a day of business that results in loss of sales, call the water damage restoration professionals here at SERVPRO of Rolla.  We can get your business back to "Like it never even happened."

Here at SERVPRO of Rolla you can feel rest assured that our team of qualified technicians can handle your loss effectively and quickly to get you back up and running.  We have the training, experience, and equipment to handle large commercial flooding or sewage damage emergencies.  Weather you damage is small or large we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

Here are 4 ways that water damage affects your business:

  • Economic loss
  • Health and safety concerns
  • Property damage
  • Emotional hardship

Here at SERVPRO of Rolla, it is always our # 1 goal to create a happy customer.  We go above and beyond to make it "Like it never even happened."

Call SERVPRO of Rolla for all of your commercial needs. 573-368-5555