Recent Why SERVPRO Posts

SERVPRO of Rolla Faster to Any Size Disaster

12/8/2020 (Permalink)

Why choose SERVPRO of Rolla?  Here at SERVPRO we are here to help!  We're faster to any size disaster whether it is a fire, water, mold, bio-hazard, or storm damage. There is no job that is too big or too small for our team of heroes!

Flooding, fire, storm or water emergencies don't wait for regular business hours, and neither do we.  SERVPRO of Rolla provides 24 hour a day, 7 day a week service for our customers including all holidays.

Combining rapid response time, professionalism, with open and effective line of communication, exemplary customer service and many more are reasons why you should choose SERVPRO of Rolla for your next fire or water damage.  Come back and check out more blogs informing all as to why you should choose our wonderful team of fully trained technicians that will be hard at work for you anytime of day or night.

Call us 24 hours a day, 7 days a week.

(573)368-5555  We are here to help!

Why SERVPRO? The Professional Packout & Content Restoration Company for Your Home or Business

12/8/2020 (Permalink)

Here at SERVPRO of Roll we're the professional pack-out and content restoration company for your home or business.

You've had a minor fire at your place of residence or establishment.  One of the many things that crosses your mind is all of your sentimental valuables.  Everything is affected: your photos from your favorite holidays, your autographed balls, cards, and signed pictures, your family heirloom, the list goes on and on.  Just ruined, or so you think.

When your are faced with something as overwhelming and stressful as that, you need someone to come in and turn that into a stress free situation.  That is where our heroes here at SERVPRO of Rolla come in.  Our heroes save the day by making it "Like it never even happened."

When you have a fire damage at your home or business, our team can properly pack out your belongings and perform content restoration.  We will treat you with respect and empathy, and we will always treat your home or business and belongings with care.

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning due to fire damage, SERVPRO of Rolla can conduct an organized, efficient plan of action.  Move-out will provide several benefits, including:

  • Quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs.

Content Restoration

If you belongings are affected by fire damage, we can restore them with content restoration.  SERVPRO of Rolla has expertise and "restore" versus "replace" mentality that can help you save money while preserving precious keepsakes that cannot be replaced.  Our team of professionals will pretest your belongings to determine what items we can restore to preloss condition.  We use several methods of cleaning your contents including:

  • Dry Cleaning -used for cleaning light residues or to pre-clean prior to we cleaning.
  • Wet Cleaning -An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can not withstand wet cleaning.
  • Foam Cleaning -used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning -Involves agitation of the surface being cleaned.
  • Immersion Cleaning -Contents are dipped into a bath of the cleaning product.

If you ever wonder why SERVPRO, it's because we are the professional pack-out and content restoration company for your home or business.

Let SERVPRO of Rolla be the professionals that will take care of you!

Are You Ready For The Holiday Season?

12/1/2020 (Permalink)

It is that time of year again!  With the holidays right around the corner, you are more than likely in the cleaning mode.  While frantically trying to get your home spic and span, especially for your holiday family, SERVPRO of Rolla has a gift for you.  SERVPRO of Rolla wants to provide you with a couple of holiday cleaning tips.

Carpet Cleaning Tips

  • If you have wax on your carpets, place a slightly damp towel on the wax.  Next, place a iron on top of the towel for approximately 10-60 seconds (using your best judgment), then remove.  Keep checking until the wax is completely removed.
  • Do you have kiddos?  if you do, chances are that you have gum or crayon stains on your carpets and or floors.  SERVPRO of Roll has effective SERVPRO specialized products designed just for those needs.  Contact SERVPRO of Rolla to see how we will make it "Like it never even happened."

Garbage Disposal Odor Cleaning Tricks

  • If your garbage disposal is giving off an odorous smell, simply place an orange or lemon down the drain.  Run the garbage disposal and wow, it is like the smell never even happened!
  • To get rid of a smelly stench, sprinkle about a half cup of baking soda into the disposal, followed by a cup of white or apple cider vinegar.  let the mixture bubble up and sit for 5-10 minutes.  Then, turn on the disposal and run water to distribute the mixture throughout the unit.  What a great deodorizer.

Our team here at SERVPRO of Rolla hope that you get some use out of a few of our holiday cleaning tips.

We are here to help 24/7 call us anytime (573)368-5555

Why SERVPRO? Because Response Time Matters!

11/17/2020 (Permalink)

Clock SERVPRO of Rolla, we are here to help 24/7!

It is a sad fact of life that household emergencies often happen at inconvenient times.  Hearing the unmistakable noise of running water from a broken pipe in the middle of the night, coming home from vacation to find two feet of water in your basement, there is no good time to deal with this kind of disaster.  

At SERVPRO of Rolla we understand that when these types of situations arise, you need help now and that may not be during regular business hours.  Our team of professionals will answer your phone calls 24 hours a day 7 days a week including all holidays.  

It only takes minutes for water to begin damaging structures, contents, and personal belongings.  Faster response times help to minimize damage and the costs of restoration.  

Call SERVPRO of Rolla day or night and let our specially trained restoration specialist make your home "Like it never even happened."

(573)368-5555

Tips to Prevent Frozen Pipes This Winter

11/12/2020 (Permalink)

It is that time of year that we are forced to be aware of frozen pipes.  Winter weather is fast approaching and we would like to give a few tips to help prevent your pipes from freezing.

Do you know all the tips and tricks of protecting pipes from freezing?  Frozen pipes are often those exposed to the cold weather, such as those that are located outside of your home.  Additional cold areas to watch out for are areas such as basements, attics, and garages.  Here are some frozen pipe prevention tips to help you out;

  • Be prepared.  Check your foundation, and locate all vents.  Place foam insulation to block off those vents leading to crawlspace areas.
  • When weather is extremely cold, let water drip from faucets that may come from exposed pipes.
  • Open kitchen cabinets to let warm air circulate around plumbing lines.
  • Keep your heat set to the same temperature both day and night.  In extreme cold weather you may want to raise the temperature in the home slightly.
  • In the worst case, turn off the main water valve while the house is unoccupied.  This will ensure that if a pipe freezes and breaks, the water loss will be limited only to the water contained within the pipe.

A frozen pipe that burst in your home can cause considerable damage to your property if not addressed quickly.  Make sure to always know where your shut off valve is located and call SERVPRO of Roll if the need arises.

SERVPRO of Rolla is always here to help in our community and surrounding areas 24 hours a day and 7 days a week for all of your needs.

(573)368-5555

Continued Training at SERVPRO of Rolla!

11/12/2020 (Permalink)

Technician training for respirator Continual Training at SERVPRO of Rolla!

Although your SERVPRO technicians are always ready to respond in your time of need, there is ample time for training.  Several services that we provide require the use of full faced respirators, therefore yearly training is key.  Training on our respirator fit test occur annually.  This annual training helps refresh the employees of the safety and OSHA requirements.  Our goal in this training procedure is to help our technicians understand the following:

  1. Why to use a respirator
  2. When to use a respirator
  3. How to use a respirator
  4. how to inspect, clean, maintain and store your respirator
  5. How to recognize medical signs and symptoms that may limit use

Air quality at work sites may become contaminated by various sources.  Gases, fumes, and mists along with smoke, dusts, microorganisms, sprays, fogs and vapors from professional cleaning products.  All of these sources could have hazards causing the technicians the need to use their respirators.

There are several areas in our work that technicians use a respirator, the following are some examples:

  • Dry cleaning upholstery
  • Thermal fogging or ULV misting
  • Applying sealants
  • Smoke and heavy soot, fire extinguisher dust, or construction dust
  • Sewage backups due to air born bacteria
  • Mold contamination

Here at SERVPRO of Rolla we keep our technicians fully trained and retrained on respirator fit test and the knowledge of the use to fully protect themselves when the situation arises.

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialist in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention.  We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables.  Other spaces mentioned in the CDC's guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus.  Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today-SERVPRO of Rolla 573-368-5555

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Our Customers are Important to Us!

3/5/2020 (Permalink)

Our team is ready and waiting to help!

We truly value our customers and their experience with SERVPRO of Rolla.

We encourage our clients to provide us the best feedback they can, good or bad!  If there is an area where we can improve, we want to know about it.

Feedback can be given through a Facebook review, Google, Yelp, or simply just picking up the phone and giving us a call!  We want to know.

Although you may have been referred to us during a water, fire, or storm emergency, we can be your go-to vendor for any future needs you may have.  It is tough finding the right company to provide services in your home or business, so call a company that you can trust.

All of our employees are background screened prior to employment and on an annual basis.  Our staff is uniformed, highly trained, professional, and right in your community.

SERVPRO of Rolla has a A+ rating with the Better Business Bureau that shows just how much our owners, office staff and technicians care for you and your property.

Check us out at the BBB.

 https://www.bbb.org/us/mo/rolla/profile/fire-water-damage-restoration/SERVPRO-of-rolla-0734-310411643

Choosing the Right Restoration Company

12/10/2019 (Permalink)

SERVPRO of Rolla, ready and waiting to help you!

Disasters are devastating.  Whether caused by water, fire, or storms they can turn your world upside down in a matter of minutes.  Even if your are the strongest of us all, you can begin to feel helpless not knowing where to turn after a catastrophe.  But fortunately for you, SERVPRO of Rolla is here and ready to help.

Why SERVPRO?  Why not just pick another company?  Let's consider this; if you find out that you have life threatening illness that requires surgery, would you not want the surgeon with the most extensive training, experience, and a reputation to be the best to get you back to good health?  Well, your property is one of the biggest investment you will make in your lifetime, so it is also very important to have a company with the knowledge, experiences and reputation that you can trust to return your property to its preloss condition.

Three Best Reasons to Use SERVPRO of Rolla

  1. Training- Here at SERVPRO of Rolla we never stop learning and improving our skills.  We are trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) high standards in fire and water cleanup, mold remediation, carpet and upholstery cleaning and other cleaning and other courses. Our SERVPRO education is always ongoing to help us succeed.
  2. Equipment- Our technicians have the professional equipment needed to completely clean and remove the effects of water, mold, soot, smoke, odor and more.  Here at SERVPRO of Rolla we keep up on all the latest technology and techniques used in the restoration industry.
  3. Experience- SERVPRO is not some fly-by-night company.  They started over 50 years ago and currently have over 1,700 franchises nationwide. 

If ever in need of a disaster restoration company SERVPRO of Rolla is here to help 24 hours a day and 7 days a week, including holiday's.

Faster to Any Size Disaster; The SERVPRO of Rolla Way

12/7/2019 (Permalink)

Our Green Machines are Always Ready for Anything!

Why choose SERVPRO of Rolla?  Here at SERVPRO we are here to help!  We're faster to any size disaster whether it is a fire, water, mold, bio-hazard, or storm damage, we can make it "Like it never even happened." There is no job that is to big or to small for our team of hero's!

Flooding, storm or water emergencies don't wait for regular business hours, and neither do we.  SERVPRO of Rolla provides 24 hour a day, 7 day a week service for our customers including all holidays.

Combining rapid response time, professionalism, and open and effective line of communication, exemplary customer service and many more are reasons why you should choose SERVPRO of Rolla for your next fire or water damage.  Come back and check out more blogs informing all as to why your should choose SERVPRO of Rolla.

Call us 24 hours a day, 7 days a week at

573-368-5555  We are here to help!

Cleaning for the Holiday Season

12/2/2019 (Permalink)

It is that time of year again!  With the holidays right around the corner, you are more than likely in the cleaning mode.  While frantically trying to get your home spic and span, especially for your holiday family, SERVPRO of Rolla has a gift for you.  SERVPRO of Rolla wants to provide your with some holiday cleaning tips for your home.

Carpet cleaning Tips

  • If you have wax on your carpets, place a slightly damp towel on the wax.  Next, place a iron on top of the towel for approximately 10-60 seconds (using your best judgment), then remove.  Keep checking until the wax is completely removed.
  • Do you have kiddos?  If you do, chances are that you have gum or crayon stains on your carpets and or floors.  SERVPRO of Rolla has effective SERVPRO specialized products designed just for those needs.  Contact SERVPRO of Rolla to see how we will make it "Like it never even happened."

Garbage Disposal Odor Cleaning Tricks

  • If your garbage disposal is giving off an odorous smell, simply place an orange or lemon down the drain. Run the garbage disposal and wow, it is like the smell never even happened!
  • To get rid of a smelly stench, sprinkle about a half-cup of baking soda into the disposal, followed by a cup of white or apple cider vinegar.  Let the mixture bubble up and sit for 5-10 minutes.  Then, turn on the disposal and run water to distribute the mixture throughout the unit.  What a great deodorizer.

We all here at SERVPRO of Rolla hope that your get some use out of some of our holiday cleaning tips for 2019.  

No job is to big or to small for SERVPRO of Rolla, please give us a call at 573-368-5555

Soda Media, It's a Blast!

11/15/2019 (Permalink)

Look at the difference Soda Blasting can make

Did you know that SERVPRO of Rolla can blast away your troubles?  Our trained technicians are using soda media. 

You might not of known that baking soda abrasive blasting can remove soot carbon and even some light charring from wood after a fire damage without further damaging the structure.  Our blasting with soda media technique is four times faster than hand sanding and brushing with leaving the wood with what can be best describes as a "like new" appearance.  The added bonus is the natural deodorization achieved while using this media.

Soda blast media can be used for several other jobs such as;

  • Removal of graffiti from buildings
  • Removal of grease and gunk from tools and auto parts
  • Removal of old paint
  • Removal of mold from crawl spaces
  • Removal of soot from brick or stone fireplaces
  • And many more

There is no soda media blast that is to big or to small for SERVPRO of Rolla.  Please give us a call at (573)368-5555 to discuss your cleaning needs.

Training Time!

11/13/2019 (Permalink)

Great day at SERVPRO of Rolla for our annual respirator fit test and training

Although your SERVPRO technicians are always ready to respond in your time of need, there is ample time for training.  In this picture our technicians are retraining on their respirators.  Our retraining on respirator fit test occur annually.  This annual training helps refresh the employees of the safety and OSHA requirements.  Our goal in this training procedure is to help our technicians understand the;

  • Why to use a respirator
  • How to use a respirator
  • When to use a respirator
  • How to inspect, clean, maintain, and store
  • How to recognize medical signs and symptoms that may limit use

Air quality at work sites may become contaminated by various sources.  Gases, fumes, and mists along with smoke, dusts, microorganisms, sprays, fogs and vapors from professional cleaning products.  All of these sources could have hazards causing the technicians the need to use their respirators.

There are several areas in our work that technicians use a respirator;

  • Dry cleaning upholstery
  • Thermal fogging, ULV misting, or applying sealants
  • Smoke and heavy soot, fire extinguisher dust, or construction dust
  • Sewage backups due to air borne bacteria
  • Mold contamination

Here at SERVPRO of Rolla we keep our technicians fully trained and retrained on respirator fit test and the knowledge of the use to fully protect themselves when the situations arises.

Frozen Pipe Prevention Tips

11/10/2019 (Permalink)

Winter weather is fast approaching!  Do you know all the tips and tricks of protecting pipes from freezing?  Frozen pipes are often those exposed to the cold weather, such as those that are located outside of your home.  These cold areas such as basements, attics, garages.  Here are some frozen pipe prevention tips to help you out;

  • Be Prepared.  Check you foundation, and locate all vents.  Place foam insulation to block off those vents leading to crawlspace spaces.
  • When weather is extremely cold, let water drip form faucets that may come from exposed pipes.
  • Open kitchen cabinets to let warm air circulate around plumbing lines.
  • Keep your heat set to the same temperature both day and night.  In extreme cold weather you may want to raise the temperature in the home slightly.
  • In the worst case, turn off the main water valve while the house is unoccupied or while you sleep.  This will ensure that if a pipe freezes and breaks, the water loss will be limited only to the water contained within the pipe.

A frozen pipe that burst in your home can cause considerable damage to your property if not addressed quickly.  Make sure to always know where your shut off valve is located and call SERVPRO of Rolla if the need arises.

SERVPRO of Rolla is always here to help, 24/7

How Agents Can Benefit Greatly by Referring SERVPRO of Rolla

12/10/2018 (Permalink)

SERVPRO of Rolla is proud to have a strategic partnership and be a preferred vendor with Farmers Insurance.

SERVPRO of Rolla has some exciting news. 

We are officially part of the Farmers Emergency Mitigation Referral Program.  This is epic.  And we are so very happy, and humbled to be their preferred vendor, to have this strategic partnership with Farmers Insurance.  SERVPRO and its franchises have service agreements with many insurance companies across the country.  We have relationships with lots of different companies at the Corporate level.

So, what does this mean for agents? Benefits.

As a n agent, you care deeply about your customers, and you're always looking out for their best interest.  Know how agents can benefit greatly?  By referring SERVPRO of Rolla.

Customer service, customer retention, additional product sales and limited warranty two years' labor/one year materials are all the benefits of how you, the agent, can benefit greatly by referring SERVPRO of Rolla.

We would like to take this opportune time to thank Farmers Insurance for this incredible opportunity.  We look forward to working with each of you.  Anytime you need us, have a question or ready to send a referral, simply give us a call at 573-368-5555

The SERVPRO of Rolla Way: Faster to Any Size Disaster

12/10/2018 (Permalink)

Our Trucks are Always Ready for Anything!

Why choose SERVPRO of Rolla?  We're faster to any size disaster-whether it is a fire or water damage.  This is the SERVPRO of Rolla way.  If your home or business is hit with fire damage, water damage or storm damage, we can make it "Like it never even happened."  There is no job that is too big or too small for our tem of heroes.

Flooding, storm or water emergencies don't wait for regular business hours, and neither do we.  SERVPRO of Rolla provides 24 hour a day, 7 days a week-including all holidays. 

Combining rapid response time, professionalism, and open and effective line of communication, exemplary customer service and more are reasons why your should choose SERVPRO of Rolla for your next fire or water damage.  Come back and check out more blogs informing all as to why you should choose SERVPRO of Rolla.

Call us anytime 573-368-5555

Holiday Hacks for Cleaning Your Home

12/3/2018 (Permalink)

With the holidays right around the corner, you’re, more than likely, in the cleaning mode.

Frantically trying to get your home spic and span, especially for your holiday family and friends. So, as a gift to you, SERVPRO of Rolla wants to provide you with some holiday cleaning hacks for your home.

Carpet Cleaning Hacks

  • If you have wax on your carpets, place a slightly damp towel on the wax. Next, place an iron on top of the towel for approximately 10-60 seconds (use best judgment). Then remove. Keep checking until the wax is completely removed.
  • Got kiddos? If you do, chances are, you have gum or crayon stains on your carpets/floors. SERVPRO of Rolla has effective SERVPRO specialized products designed just for those needs. Contact SERVPRO of Rolla to see how we will make it “Like it never even happened.”  

Garbage Disposal Odor Cleaning Hacks

  • If your garbage disposal is giving off an odorous smell, simply place an orange or lemon down the drain. And, voila, it’s like the smell never even happened.
  • To get rid of a smelly stench, sprinkle about a half-cup of baking soda into the disposal, followed by a cup of white or apple cider vinegar. Let the mixture bubble up and sit for 5-10 minutes. Then, turn on the disposal and run water to distribute the mixture throughout the unit. This is a great deodorizer.

We hope that you enjoyed a couple of cleaning hacks form SERVPRO of Rolla, we are here to help so call, 573-368-5555.

Finding Odors in Your Home After the Holiday's?

11/29/2018 (Permalink)

Left overs in fridge can cause smelly odors in your home!

Odors after the holiday celebration can be baffling.

Finding the source of the odor can help resolve the issue.  Look in your refrigerator for those awful smells.  Here are some refrigerator cleaning tips from SERVPRO of Rolla:

  • Remove all food from the refrigerator first and put any removable drawers or shelves in a sink full of warm water
  • Using a solution of 1/2 cup water and a 1/2 cup white vinegar in a spray bottle wash down the inside of the fridge.
  • Wash and replace the drawers and shelves, and refill with the salvageable food.
  • Place open box of baking soda inside to help absorb odors.

Do this after all of your big party functions and holiday's to keep offensive odors from invading your home.

SERVPRO "We are here to help"

Have a Blast with Soda Media

11/27/2018 (Permalink)

Did you know that baking soda abrasive blasting can remove soot carbon and even some light charring from wood after fire damage, without further damaging the structure.This technique is four times faster than hand sanding and brushing, and leaves wood with what can best be described as a “like new” appearance. An added bonus is the natural deodorization achieved while using this media.

Other uses for Soda Blast media:

  • Removal of soot from brick or stone fireplaces
  • Removal of mold from crawl spaces
  • Removal of old paint
  • Removal of grease and gunk from tools and auto parts
  • Graffiti from buildings
  • And many more

No job to big or to small.  Give us a call at 573-368-5555 to discuss your cleaning needs.

SERVPRO  "Like it never even happened."

Call Us 24/7 573-368-5555

Frozen Pipes Beware!

11/27/2018 (Permalink)

Accumulating Ice

Winter is coming and weather is cold, here are some tips to help when there is a chance for your pipes to freeze:

  • Insulate Pipes Whenever Possible:  One step in preventing frozen pipes is to ensure that your pipes have some kind of insulation.  You can buy pipe insulation covers from your local hardware store.  If low on funds you could even wrap blankets or newspapers around the pipes.
  • Keep Your House Warm Even if you are Gone: Keep your house at a minimum of 68 F when you are away.
  • Disconnect outside Hose:  Disconnect and drain unused outdoor hoses to prevent water spigots from freezing.
  • Keep Cabinet Door Open:  Keep bathroom and kitchen sink cabinets open for warm air circulation.

If a unfortunate water loss happens in your home or business due to frozen pipes, call on the ones who care, SERVPRO of Rolla is here to help 24/7