Recent Posts


6/19/2018 (Permalink)

A summer approaches, it is time to consider safety precautions for extreme heat in the coming months. Heat affects all people, but especially the young, elderly, sick, and overweight. Urban area residents also have a greater chance of being affected than those who live in rural areas due to the heat island effect.

According to the EPA, " the sun can heat dry, exposed urban surfaces, such as roofs and pavement, to temperatures 50-90F hotter that the air, while shaded or moist surface-often in more rural surrounding-remain close to air temperatures." These surface heat islands are stronger during the day when the sin is shining, while the atmospheric heat islands are more likely after sunset " due to the slow release of heat from urban infrastructure."

Whether you are in an urban or rural area, there are several things you can do to prepare for and prevent extreme heat from affecting you. If possible, stay indoors in air conditioning. Be sure to check on your pets who may be outdoors or bring them inside. Stay hydrated and limit alcohol and caffeine intake.

If you must go outside, ear loose-fitting, light-colored clothing, and be sure to apply sunscreen often. Pay attention to signs of heat exhaustion, which are heavy sweating; weakness; cold, pale, and clammy skin; nausea or vomiting; and fainting, according to the Center for Disease Control and Prevention (CDC). Heat exhaustion can lead to heat stroke, which is life- threatening. Sings of heat stroke are a high body temperatures (103+), rapid and strong pulse, and possible unconsciousness. If you think someone has a heat stroke, call 911 immediately and move the person somewhere cool. Reduce body temperature with cool, wet cloths or a bath. Do no give a person with heat stroke fluids, and treat the situation as a serious medical emergency (CDC).

If you lice in a humid climate, be aware of the heat index. The heat index factors in the humidity, which can make the temperature fell 15 degrees hotter.

Extreme heat is a serious danger. For more information and preparation and prevention, visit or

Firework Safety

6/19/2018 (Permalink)

It's fireworks season!

According to the national Fire Protection Association (NFPA), an average of 18,500 fires are started every year by fireworks. This includes 1,300 structure fires, 300 vehicle fires, and 16,900 outside and other fires. "These fires caused an average of three deaths, 40 civilian injuries, and an average of $43 million in direct property damages," says the NFPA.

Do you thin sparklers are the safe way to go? Nope: they account for about a fourth of emergency room fireworks injuries.

Stay safe this summer by paying close attention to children at fireworks events, and avoiding the use of consumer fireworks. Please make sure you are careful with any kind of fireworks. Safety is a big deal when using fireworks.

Category of Water

6/18/2018 (Permalink)

Did you know there are different categories of water?

Category 1 - Category 1 water originates from a sanitary water source and does not pose substantial risk from dermal, ingestion, or inhalation exposure. Examples of Category 1 water sources can include, but are not limited to: broken water supply line; tub or sink overflows with no contaminants; appliance malfunctions involving water-supply lines; melting ice or snow; falling rainwater; broken toilet tanks., and toilet bowls that do not contain contaminants or additives.

Category 2- Category 2 water contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans. Category 2 water can contain potentially usage levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological). Examples of category 2 water can include, but are not limited to: discharge from dishwashers or washing machine; overflows from washing machines; overflows from toilet bowls on the room side of the trap with some urine but no feces; seepage due to hydrostatic pressure; broken aquarium and punctured water beds.

Category 3- Category 3 water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents and can cause significant adverse reactions to humans if contacted or consumed. Examples of Category 3 water can include, but are not limited to: sewage; waste line backflows that originate from beyond any trap regardless of visible content or color; all forms of flooding from seawater; rising water from rivers or streams; and other contaminated water entering or affecting the indoor environment, such as wind-driven rain from hurricanes, tropical storms, or other weather-related events. Category 3 water can carry trace level of regulated or hazardous materials.

Mold Spores Are In The Air

4/19/2018 (Permalink)

Did you know that mold spores naturally occur almost everywhere, both outdoors and indoors? This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to it natural or baseline level.

*Mold is present almost everywhere, indoors and outdoors.

* Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors o your clothing or a pet.

*Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. There colonies may produce allergens and irritants.

*Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

*Mold often produces a strong, musty odor an can lead you to possible mold problem areas.

*Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

SERVPRO of Rolla is specialized in training, equipment, and expertise to remediate your mold infestation.

If you See Signs of Mold, don't hesitate and give SERVPRO of Rolla a call, 573-368-5555.

"Like it never even happened."

What to Do and What Not to Do

4/19/2018 (Permalink)

If you see visible mold, do NOT disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscope mold spores with become airborne and can circulate inside your home.

What to Do:

*Stay out of the affected areas.

*Turn off the HVAC system and fans.

*Contact SERVPRO of Rolla for mold remediation services.

What NOT to Do:

*Don't touch or disturb the mold.

*Don't blow air across any surface with visible or suspected mold growth.

*Don't attempt to dry the area yourself.

* Don't spray bleach or other disinfectants on the mold.

***Here are some helpful tips if you see signs of mold in your home.

SERVPRO of Rolla is here to help, 24/7.

Continuing Education Classes

4/11/2018 (Permalink)

General Continuing Education Classes Our Missouri State Director, Richard teaching the CE Class

Continuing Education Classes

SERVPRO of Rolla offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

SERVPRO of Rolla offers Continuing Education Classes twice a year at no cost, free lunch, and informational pamphlets. We will send out a notice to the agents office and put our notice online about two months ahead of time. Anyone is welcomed to attend the Continuing Education Classes.  Our Missouri State Director, Richard will tech the class and will provide you with so much knowledge of mitigation.

Lightning Safety Tips

3/22/2018 (Permalink)

Although lightning can strike anytime, the chance for lightning increases in the summer months. Stay safe with these basic tips.

* Have a lightning safety plan, and cancel postpone outdoor activities if thunderstorms are expected.

*If you do get caught outside, avoid high grounds, open spaces, and all metal objects including eclectic wires, fences, etc. Seek shelter in a substantial building or a fully enclosed metal vehicle.

* If you are indoors, stay away from doors and windows. Do not use the telephone. Consider unplugging computers, power tools, & TV sets. Lightning may strike exterior electric/phone lines, inducing shocks to inside equipment.

There were a few safety tips for you. Please be safe when you see lightning in the sky, it can strike you at any time.

Bloodborne Pathogens Training

3/8/2018 (Permalink)

SERVPRO of Rolla does a training every year on Bloodborne Pathogens. Here is a little knowledge and information for you.

Bloodborne Pathogens are bacteria, viruses or diseases that are transmitted by contact with human blood and other potentially infectious materials (such as semen, vaginal secretions, amniotic fluid, etc.) from infected person to another person. Hepatitis B, Hepatitis C, and Human Immune-deficiency Virus (HIV) are three of the most widely known bloodborne pathogens.

Urine, feces, vomitus, and saliva are not known to transmit bloodborne pathogens unless they contain visible blood.

You cannot tell by looking at someone if he/she is infected; therefore all employees should be trained on how to safely clean up a spill of potentially infectious materials using "Universal Precautions", which treat all bodily fluids as if they were infectious. Doing so ensures that no one is exposed during clean-up.

Unless you have attended a Bloodborne Pathogens Training class, DO NOT touch or attempt to clean-up:

* Human Blood

* Used Condoms

* Needles and Syringes

* Any bodily fluid mixed with visible blood.

Please never try to clean up or take care of any Bloodborne Pathogens unless you are properly trained. SERVPRO of Rolla is properly rained and has the right PPE to do the job. SERVPRO is here 24/7, (573) 368-5555.

 "Liked it never even happened"

Carbon Monoxide: A Silent Cold-Weather Killer

2/23/2018 (Permalink)

Just a little information on carbon monoxide. Carbon monoxide is a gas you can not see, taste, or smell. According to, an average of 430 Americans die each year from unintentional carbon monoxide(CO) poisoning. Oftentimes, it is the result of faulty, improperly used, or vented consumer products like furnaces, ranges, water heaters, room heaters, and engine-powered equipment, such as portable generators.

However, there are precautions you can take to help protect yourself, your family, and your employees from deadly CO fumes.

Reduce the chance of CO exposure in your workplace by performing regular maintenance on equipment and appliances that can produce CO. Install carbon monoxide detectors on every level of the home, including outside of all bedrooms.

For addition CO safety information, visit or

A frozen pipe at the Hotel

2/13/2018 (Permalink)

Commercial A frozen pipe at the Hotel SERVPRO of Rolla drying equipment placed for drying out the executive center

A frozen busted pipe caused this hotel in St. Robert, MO to flood. This before picture shows the mess left behind. SERVPRO of Rolla was called in to clean up  the aftermath! The hotel did not stop operating and needed us to keep it going as smoothly as possible for their customers. SERVPRO had to work around customers and hotel workers coming in and out, just like it was a normal day. A big potion of the hotel was affected and need a quick respond and quick turn around with little removal. The picture below shows SERVPRO'S equipment placed and the right drying system set up for dry out. After everything was completely dried out SERVPRO came back in and cleaned all the carpet. The owner was thrilled!

SERVPRO of Rolla is always here to help, 24/7.